Help Center
Find answers to common questions and learn how to use our tools effectively
Getting Started
Learn the basics of using our tools
File Formats
Supported file types and formats
Troubleshooting
Common issues and solutions
Contact Support
Get help from our support team
Frequently Asked Questions
How do I convert a PDF to Word?
To convert a PDF to Word, simply upload your PDF file using our PDF Converter tool. You can drag and drop the file or click to browse. Once uploaded, select your preferred output format (DOCX, DOC, or RTF) and click "Convert Files". The conversion will start immediately and you'll be able to download the result once it's complete.
What file formats are supported?
We support a wide range of file formats across different categories:
- PDF: Convert to/from Word, Excel, PowerPoint, images
- Images: JPG, PNG, WebP, GIF, BMP, TIFF, SVG
- Videos: MP4, AVI, MOV, WMV, FLV, MKV
- Documents: DOC, DOCX, RTF, TXT, PDF
- Spreadsheets: XLS, XLSX, CSV
Is there a file size limit?
Yes, we have file size limits to ensure optimal performance and security:
- PDF files: Maximum 10MB per file
- Image files: Maximum 25MB per file
- Video files: Maximum 100MB per file
- Document files: Maximum 10MB per file
For larger files, consider compressing them before upload or contact our support team for assistance.
How secure is my data?
We take data security very seriously. All file uploads are encrypted using SSL/TLS encryption. Files are automatically deleted from our servers after 24 hours, and we never store or access your file contents. Our servers are regularly audited and comply with industry security standards.
Can I use these tools for commercial purposes?
Yes, our tools are free to use for both personal and commercial purposes. There are no restrictions on the number of conversions or downloads. However, we ask that you don't redistribute our tools or use them to create competing services.
What if my conversion fails?
If a conversion fails, try the following troubleshooting steps:
- Check that your file is not corrupted or password-protected
- Ensure the file format is supported
- Try reducing the file size if it's close to the limit
- Clear your browser cache and try again
If the problem persists, contact our support team with details about the error message and file type.
Still need help?
Our support team is here to help you with any questions or issues.