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Need help with our tools? Have feedback or questions? We'd love to hear from you. Send us a message and we'll get back to you as soon as possible.

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Support

Technical assistance

Common Questions

How do I use the tools?

Most tools are self-explanatory. Just upload your file or enter your text and follow the instructions.

Are the tools free?

Yes, all our tools are completely free to use with no registration required.

Is my data safe?

Most tools process data locally in your browser. We don't store your personal files.

Tips for Better Support

  • • Be specific about which tool you're having trouble with
  • • Include any error messages you're seeing
  • • Describe what you were trying to accomplish
  • • Mention your browser and device type
  • • Include screenshots if helpful

Contact Toolfex: partnerships, bugs, and feature ideas

Use this page for product feedback, press inquiries, partnership proposals, and good-faith abuse reports. The more specific you are, the faster we can route your message. Generic “hello” messages are harder to prioritize than a single reproducible bug report.

We read every submission but cannot guarantee individualized responses to every suggestion. High-impact issues—security, illegal content, or broken critical flows—are escalated first.

Who this is for

  • Users blocked on a specific tool who already checked Help and blog posts.
  • Organizations asking about licensing, attribution, or API-style usage at scale.
  • Security researchers reporting vulnerabilities responsibly.

Practical tips

  • Never paste passwords, API secrets, or full payment card numbers into the contact form.
  • Link to a public sample file (without secrets) when illustrating a conversion bug.
  • Tell us your country or timezone if scheduling a call might help.

Related on Toolfex

Toolfex provides free online utilities for individuals and teams. Use these guides alongside each tool’s on-page controls. For privacy and data handling, see our Privacy Policy.